Save Up To 20%
Thank you for visiting, save on your next order with the code WELCOME20
Privacy Policy β GuzmoZone
1. Information We Collect
Information You Provide Directly
- Name and email address β collected at checkout for order delivery and communication
- Payment information β processed entirely by our third-party payment provider (Heleket). GuzmoZone never sees or stores your payment credentials
- Account information β if you create an account, we store your name, email, and order history
- Messages β any information you submit via our Contact form
Information Collected Automatically
- IP address β collected for fraud prevention and security
- Browser type and device β collected via cookies and analytics tools
- Pages visited and time spent β collected via Google Analytics or similar tools to improve the store
- Cookies β see Section 6 for full cookie details
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send order confirmation and delivery emails
- Manage your GuzmoZone account and wallet balance
- Respond to support and refund requests
- Prevent fraud and unauthorised transactions
- Improve store performance and user experience via analytics
- Send promotional emails (only if you opt in β you can unsubscribe at any time)
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. How We Share Your Information
We share your data only where necessary:
- Heleket β our payment processor receives transaction data to complete your payment securely
- WooCommerce / WordPress β our store platform processes order and account data
- Google Analytics β anonymised usage data for site performance analysis
- Judge.me β if you leave a review, your display name and review content are shared with Judge.me and displayed publicly
- Legal authorities β we may disclose information if required by law or to protect our rights
All third-party services we use are required to handle your data in compliance with applicable data protection laws.
4. Data Retention
We retain your personal data for as long as necessary to:
- Fulfil your orders and maintain transaction records
- Comply with legal, tax, and accounting obligations (typically 7 years)
- Resolve disputes and enforce our policies
If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.
5. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:
- SSL encryption across the entire GuzmoZone website
- Secure password hashing for all accounts
- Payment processing handled entirely by PCI-compliant third parties
- Regular security monitoring and updates
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Cookies
GuzmoZone uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
We use the following types of cookies:
| Cookie Type | Purpose |
|---|---|
| Essential | Required for the store and checkout to function |
| Analytics | Track page visits and user behaviour anonymously |
| Preferences | Remember your language, currency, and session |
| Marketing | Used only if you opt in to promotional communications |
You can control or disable cookies through your browser settings. Disabling essential cookies may affect store functionality.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access β request a copy of the data we hold about you
- Correction β request correction of inaccurate data
- Deletion β request deletion of your personal data ("right to be forgotten")
- Portability β request your data in a portable format
- Objection β object to how we process your data
- Withdraw consent β unsubscribe from marketing emails at any time
To exercise any of these rights, contact us via our Contact Us page. We will respond within 30 days.
7. Third-Party Links
Our store may contain links to third-party websites (e.g. game platforms, payment processors). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of GuzmoZone after changes are posted constitutes your acceptance of the updated policy.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data:
π§ Visit our Contact Us page
π guzmozone.com
